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Gator Gypsum

We’re Accountable

By | Blog

Many customers have asked me what the benefits are of opening an account with Gator Gypsum.  In this month’s blog I’ll address this question and you can decide if it is right for your business.

  • Free Delivery: When you open up an account you are entitled to free standard delivery.  This is within our geographic area and does not include any special circumstances (i.e. walk up or elevator).
  • Quantity Discounts: You give us the ability to monitor your quantities and adjust pricing accordingly.
  • History: Past purchases are easily researchable if you need to duplicate an order.
  • Warranty: If any of your items have warranties, your invoice is easily located.
  • Multiple locations: Your account can be used in any Gator location and your pricing is set.
  • Discount for prompt payment.
  • Frequently we sell overstock items at a discount.  Having an account allows us to easily look up customers who have purchased these products in the past and contact them.

We believe that having an account with Gator Gypsum allows us to serve you better.  If you do not have an account, please speak with your sales rep or call your local Gator location.

Be safe Out There

By | Blog

A couple of weeks ago I was in Sarasota speaking with a customer when I noticed some workers on the roof of an apartment building with no fall protection. I found the General Contractor on the job and informed him of the dangerous situation both physically and financially. He was not concerned and let me know that each trade was responsible for their own gear.  

It is for this reason that Gator Gypsum carries a full line of safety equipment. From hard hats and eye protection to gloves and foot protection, we do our part to help our customers perform their jobs safely. Two of the product lines for which we provide on-jobsite training to demonstrate safe usage are fall protection and power tools. Selling products keeps our doors open but providing valuable service after the sale is the main reason for our longevity.

Come visit one of our showrooms and take a look at how much of our inventory is safety related.  We care about our customers and it shows.

What Do You Expect?

By | Blog

A few days ago I was complaining to a colleague regarding the service of one of our supplier representatives.  She stopped the discussion abruptly by asking me, “Have you communicated your expectations to the representative?”

I think that is a good place to start in any relationship whether it is business or personal.  What do you expect of me?  What behavior would make you want to end the relationship?  While I am sure that we could list thousands of things for me it boils down to communication and honesty.  Don’t tell me what I want to hear to get the order.  Tell me the truth regardless of how you think that it will make me feel.

A few years ago a potential supplier scheduled a sales call.  I wasn’t familiar with the product and I went to their website prior to our meeting to prepare.  One thing that stood out was their company motto, “We pledge to make every attempt to do what we say we are going to do.”  Have we gotten to the point in American business where this is acceptable?  In my opinion there is a built in excuse for failure in there.  How about, “we do what we say that we are going to do.”

Next time you are looking for a supplier, take a few minutes and let them know what you expect of them.  Hopefully if they are not capable of delivering they will let you know prior to disappointing you.

Gator Gypsum Safety Presentation

By | Blog

To show how serious we are about safety, we’ve put together a PowerPoint presentation to illustrate the many precautions we take to maintain safe operations.

At Gator Gypsum, we know that safety is crucial to delivering the best service for our customers. Click the link below to download and view the presentation.

Gator Gypsum Presentation